Privacy Notice – General Business
Health Hub Studios (Scotland) Limited [T/A Box Hub] customer privacy notice
This privacy notice tells you what to expect us to do with your personal information. Contact details
Telephone
07456515297 Email info@boxhub.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including
delivery:
• Names and contact details • Addresses
• Date of birth
• Marital status
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
• Consent • Contract
Health Hub Studios (Scotland) Limited [T/A Box Hub]
• Legitimate interest:
o Our customers contact us directly, either filling out one of our customer enquiry forms or through a third party vendor site. We use this information to start a line of dialogue where we are able to meet the demands of our customers and provide a service. This information is also used to form hire agreements and generate invoices, creating a legal obligation between ourselves and our customers.
Where we get personal information from
People directly
Third parties:
We hold accounts with venue hire platforms, our target audience engage with these platforms directly and request their information be sent to us. These companies and their sites are; Venue Scanner – venuescanner.com Tag Venue – tagvenue.com Bride Book – bridebook.com Hitched – hitched.co.uk
How long we keep information
We collect your information when you opt to contact us, either through email and our website or when you request a venue hire platform to pass on your information.
The information we collect is usually your:
Full name
Phone number
Email address
If you engage with our services, we will ask you to provide additional information, which willalso be collected. This can include your:
Residential address
Partners’ details
Date of birth
Marital status
Health Hub Studios (Scotland) Limited [T/A Box Hub]
We hold digital copies of our target audience’s information and both digital and hard copies of our customer’s information.
Digital information is deleted every 6 months, we use deletion software to ensure this information is not stored in the background of our electrical devices or in cloud software.
Hard copies of information are destroyed every month. Files are stored and categorized by date, at the end of each month the files which are older than 1 month are shredded before being disposed of.
Who we share information with Others we share personal information with
• Professional or legal advisors
• Emergency services (where necessary)
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Health Hub Studios (Scotland) Limited [T/A Box Hub]
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated 6 June 2024